onditions (T&C) generally outline the rules and guidelines for using your site, purchasing products, and the responsibilities of both you and your customers. Here’s a basic version to get you started:
Terms and Conditions
Welcome to Louise’s Creations! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Ordering and Payment
• All products are custom-made and require a specific amount of time to create. Tumblers require 24 hours, and epoxy resin items require 72 hours for curing before shipping.
• Payment is required at the time of order, and all prices are listed in USD.
2. Shipping
• Shipping costs are calculated based on the rates to your zip code and will be added to your order total. We are not responsible for shipping delays once the item has been shipped.
3. Returns and Refunds
• Due to the custom nature of our products, all sales are final. We do not accept returns or provide refunds unless the product arrives damaged or is defective. Please contact us within 7 days of receiving your order if there is an issue.
4. Privacy Policy
• We are committed to protecting your privacy. Any personal information collected on this site will never be shared, sold, or distributed to third parties. For more details, please review our [Privacy Policy].
5. Intellectual Property
• All content, including images, text, and designs on this website, is the property of Louise’s Creations and may not be used or reproduced without permission.
6. Limitation of Liability
• Louise’s Creations is not liable for any damages or losses resulting from the use of our products beyond the purchase price of the item.
7. Changes to Terms and Conditions
• We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website signifies your agreement to any modifications.
If you have any questions or concerns about these terms, please contact us.
At Louise’s Creations, all of our products are custom-made with care and attention to detail. As such, we do not accept returns or provide refunds unless the item arrives damaged.
If your item arrives broken or damaged, please contact us within 7 days of receiving your order. We will happily offer a replacement at no additional cost. If you prefer not to receive a replacement, we will provide a full refund of the purchase price.
To process a replacement or refund, please email us with your order details and a photo of the damaged item. Once we confirm the damage, we will proceed with your request as quickly as possible.
Please note that all claims must be made within 7 days of delivery. We are not responsible for damages that occur after the item has been received or for shipping delays once the item has been dispatched.
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